SysAid Helpdesk App

SysAid Helpdesk App

By SysAid
SysAid Helpdesk App enables you to deliver helpdesk support from your Android

Manage your IT help desk and assets when youre on the go!

SysAid Help Desk App enables you to respond to service requests and manage your assets anywhere, anytime. Whether youre on the road or simply away from your computer, SysAid Help Desk App gives you the flexibility you need to deliver superior help desk support anywhere, any time.

With the trademark simplicity and ease-of-use of SysAids IT Management platform, SysAid Help Desk App allows you to:

View all service requests assigned to your team
Update the status, priority, due date, and other fields of a service request
Create new service requests
View a complete list of your assets, user, and companies
Update the asset name, location, owner, and other fields
Filter help desk and asset lists per field
Navigate between views in an interface that's specially designed for your Android
Perform SysAid Remote Control sessions seamlessly
Rotate your Android during a SysAid Remote Control session to switch to full view


SysAid Help Desk App is a free application included in SysAid IT Management Software, a powerful tool specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Help Desk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.

Stay on track, in-the-know, and improve your IT performance with SysAid. ITs that simple!

For more information about SysAid IT Help Desk Software, please visit www.sysaid.com/android

Free
Productivity

Our overall measurement of app quality based on app store review analysis, scored on a scale of 0 - 10.

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performancePerformance
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Top Feedback

Themes commonly mentioned by people in app store reviews.

Version 2.7.4 (24 Ratings)
All versions (82 Ratings)

“This app looks like it came out of 2002 horrible UI and poor functionality .”

1 others made similar comments
First version noticed: 2.7.4

“I have enjoyed working with this friendly user app .”

1 others made similar comments
First version noticed: N/A

“Continuously crashes on me .”

1 others made similar comments
First version noticed: N/A
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